Privacy Policy

Overview

Liberty Lights respects your privacy. This policy explains how we collect, use, share, and protect information when you use this website, request a consultation, use an instant quote calculator, or contact us through website tools.

Information we collect

We collect information you choose to provide, including:

• Your first and last name, email address, phone number, and property address.
• Your requested service, contact purpose, estimate selections, project details, and optional message.
• Information you submit through the website chat widget or when you contact us by email or phone.

We also use website analytics that may collect technical and usage information, such as pages viewed, referring sources, browser or device type, and interactions with the website.

How we use information

We use information to:

• Respond to quote requests, consultation requests, and other questions.
• Prepare an estimate, discuss project needs, and provide requested services.
• Maintain records of communications and website inquiries.
• Improve the website, services, and customer experience.
• Protect the website, prevent misuse, and comply with legal obligations.

How information is shared

We do not sell customer contact information. We may share information with service providers that help us operate the website and respond to inquiries, including our website hosting, analytics, and customer-communication providers. For example, quote and contact submissions may be delivered to our customer relationship management system so our team can follow up.

Our website also includes a chat widget provided through LeadConnector/GoHighLevel. Information you choose to submit through that widget is handled through that provider. We may also link to third-party websites, including financing providers. Their privacy practices are governed by their own policies, not this policy.

We may also disclose information when required by law, to protect our rights or safety, or in connection with a business transfer.

Cookies and similar technologies

We use necessary cookies or similar storage to support website functions, security, and preferences. Our analytics and third-party tools may also use cookies or similar technologies to operate their services. You can manage cookies through your browser settings; disabling them may affect some website features.

Data retention and security

We keep information for as long as reasonably necessary to respond to your request, provide services, maintain business records, resolve disputes, and meet legal obligations. We use reasonable administrative and technical measures to protect information, but no internet transmission or storage method is completely secure.

Your choices

You may ask us to update or remove the personal information we hold about you, subject to applicable law and legitimate recordkeeping needs. To make a request, contact us using the details below. You may also opt out of non-essential promotional communications by following the instructions in those messages or contacting us directly.

Children's privacy

This website is intended for adults seeking outdoor lighting services. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy when our website practices or applicable requirements change. The effective date at the top of this page shows when the policy was last revised.